refunds / returns

For sanitary reasons, we currently do not accept refunds on any of our jewelry products. Due to each charm being sculpted and painted by hand rather than industrially manufactured, there may be slight variations in each piece. This is part of the uniqueness of the product and gives each item its individuality. For extenuating circumstances, returns and refunds will be dealt with on a case by case basis by contacting oliviawhatsthis@gmail.com.